Payment Policy – Effective Date: January 7, 2025

At Leap Suri, we are committed to offering a safe and secure shopping experience. This Payment Policy outlines the accepted methods of payment, security measures, and other important details related to payments for products purchased on our website, www.leapsuri.com.

1. Accepted Payment Methods

We accept a variety of secure payment methods to make your shopping experience as convenient as possible:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: You can also pay using your PayPal account for added convenience and security.
  • Other Payment Methods: Additional payment methods may be available depending on your region or specific promotions. These options will be displayed at checkout.

2. Payment Authorization

By completing your order, you authorize us to charge the total order amount, including applicable taxes, shipping fees, and any additional charges, to your selected payment method.

  • Payments are processed at the time your order is placed.
  • If we encounter any issues with processing your payment, we will notify you immediately, and you will have the opportunity to resolve the issue.

3. Billing Information

You agree to provide accurate and up-to-date billing information when placing an order. This includes the following:

  • Your full name
  • Billing address
  • Credit card details (or PayPal account information)

Leap Suri reserves the right to cancel or delay any order if the payment cannot be processed or if we detect any discrepancies in the billing information provided.

4. Payment Security

Your privacy and security are our top priority. We use SSL encryption technology to ensure that your payment details are processed securely. All sensitive data transmitted during the checkout process is encrypted and stored in accordance with industry security standards.

We do not store your credit card information after your payment is processed. Our payment processors handle all transactions in compliance with applicable privacy and security regulations.

5. Taxes and Additional Charges

Sales tax will be calculated and applied to your order during checkout based on your shipping address. The final total, including all taxes, shipping costs, and applicable fees, will be displayed before you complete the purchase.

If there are any additional charges (such as customs duties for international orders), these will be your responsibility, and you will be notified prior to finalizing the purchase.

6. Payment Declines

If your payment is declined, the order will not be processed. You will be prompted to provide an alternate payment method. If payment issues persist, please contact us or your bank for assistance in resolving the issue.

7. Refunds and Cancellations

If you request a refund, the original payment method will be used for the refund. Please refer to our Refund and Returns Policy for more information on the refund process.

In the case of order cancellations before the product is shipped, the payment will be fully refunded to your original payment method.

8. Pre-Orders

For pre-order items, we will charge your payment method at the time of purchase. You will be notified of the expected shipping date for pre-ordered items. If the pre-order product is delayed, we will update you with the latest information.

9. Payment Disputes

If you initiate a chargeback or payment dispute, we will investigate the situation and work to resolve the issue promptly. If the dispute is found to be fraudulent or unjustified, we may take necessary actions to recover the funds, including suspending or canceling your account.

10. Contact Us

If you have any questions or concerns about our payment process, please don’t hesitate to contact us:

  • Email: info@leapsuri.com
  • Phone: (802) 442-9368
  • Address: 24 Robinson Ave, Bennington, Vermont(VT), 05201, United States

We appreciate your business and thank you for shopping with Leap Suri!